Click & Collect
IMPORTANT – COLLECTION TIME
A member of our team will call or email you with your allocated collection time. Please do not travel to our Welwyn Garden City depot until your collection time has been confirmed. We aim to offer collection in as little as 2 hours, subject to order size, quantity, stock availability and depot capacity. As this is a live operational site, allocated collection times must be adhered to.
Click & Collect – Welwyn Garden City
Need your drainage or plumbing products quickly?
With Sky Plastics Click & Collect, you can order online, receive 5% OFF eligible collection orders, and collect directly from our Hertfordshire depot in Welwyn Garden City (WGC).
We aim to have eligible orders available for collection in as little as 2 hours, subject to order size, quantity, stock availability and depot capacity.
How Click & Collect Works
Order Online
Shop online as normal and add the products you require to your basket.
Proceed to checkout and select:
CLICK & COLLECT – WELWYN GARDEN CITY as your collection method.
Save 5%
Receive 5% OFF eligible Click & Collect orders.
Your collection discount will be applied to qualifying orders, subject to our Click & Collect Terms & Conditions.
There are no delivery charges when you collect your order directly from our Welwyn Garden City depot.
Receive Collection Time
Once your order has been received and processed, a member of the Sky Plastics team will contact you by telephone or email with your allocated collection time.
We aim to make eligible orders available for collection in as little as 2 hours.
Collection times depend on order size, stock availability, warehouse preparation, and depot workload.
*Slots available 9:30am to 5:00pm. Please do not travel before confirmation.
Collect Your Order
Arrive at our Welwyn Garden City depot at your allocated collection time and have your order number or collection confirmation available.
Please arrive at your allocated time: Our depot is a live operational warehouse with commercial vehicles and forklifts operating throughout the day.
If you cannot attend your slot, please contact our team before travelling to arrange an alternative time.
Collect In As Little As 2 Hours*
We know that when you're working on a job, getting the materials you need quickly can make all the difference. That's why we aim to have eligible Click & Collect orders available in as little as 2 hours.
Please remember that 2 hours is not a guaranteed collection time. Your actual collection time will depend on your order and the operational capacity of our depot. A member of our team will always confirm your allocated collection time by telephone or email before you travel.
Why Click & Collect From Sky Plastics?
Order your underground drainage, soil systems, rainwater, MDPE, ducting, channel drainage, inspection chambers, covers, soakaway products and much more online and collect directly from Sky Plastics.
Important Collection Information
• Our Welwyn Garden City depot is a collection facility within a live operational warehouse, rather than a conventional walk-in retail store.
• Click & Collect is intended for orders placed and paid for online in advance.
• Customers should not arrive at the depot without first receiving an allocated collection time from a member of the Sky Plastics team. For operational and safety reasons, we may be unable to release an order if you arrive without a confirmed collection slot.
• Please ensure that the vehicle you bring is suitable for the size, length, weight and quantity of the products you have ordered.

