Terms & Conditions

These Terms and Conditions set out the terms of use under which you may use this website skyplastics.co.uk (“Our Site”) and the terms under which goods are sold by us to consumers through Our Site.  Please read these Terms and Conditions carefully and ensure that you understand them before ordering goods from Our Site.  If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. These Terms and Conditions do not affect your statutory rights.

The company Sky Plastics Limited may be referred to as 'Sky Plastics', 'we', 'us' or 'our' in these Terms and Conditions. If you have any questions or comments relating to these terms and conditions please contact us by either email [email protected] or telephone FREEPHONE 0808 295 9911 (Monday–Friday, 09:00 to 17:00).

The following terms and conditions apply to the use of this website. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions you should not use or access this website.

Our Site

Access to Our Site is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users. This website complies to all UK national laws and requirements for user privacy.

We make no warranties or representations, express or implied, about accuracy, timeliness or completeness of this website or any website(s) linked to this website. Whilst every effort is made to ensure accuracy, this website may contain inaccuracies or typographical errors.

Sky Plastics shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to, inability to access, or any use of the content of this website or the content of any website(s) linked to this website, including without limitation any damages to, or viruses that may infect, your computer equipment or other property, even if Sky Plastics is expressly advised of the possibility of such damages. Sky Plastics reserves the right to delete, modify or supplement the content of this website, including the content of these Terms and Conditions, at any time.

Sky Plastics own the copyright, trademarks and other intellectual property rights for all content on Our Site, which you may use only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not restrict or inhibit the use of Our Site by anyone else- nor create any link to Our Site without our prior written consent. We make no warranty that Our Site will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that Our Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of Our Site. We will not be liable to you for any loss of content or material uploaded or transmitted through Our Site.

Goods, Pricing and Availability

We make all reasonable efforts to ensure that all descriptions and graphical representations of goods available from us correspond to the actual goods. 

We cannot guarantee that goods will always be available.  Whilst we endeavour to hold enough stock to meet all orders, if we have insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible. We will not be obliged to offer any additional compensation as a result of insufficient stock.

We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online.  We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary.  Changes in price will not affect any order that you have already placed. All prices are checked by us before we accept your order.  In the unlikely event that we have shown incorrect pricing information, we will contact you in writing to inform you of the mistake.  If the correct price is lower than that shown when you made your order, we will simply charge you the lower amount and continue processing your order.  If the correct price is higher, we will give you the option to purchase the goods at the correct price or to cancel your order (or the affected part of it).  We will not proceed with processing your order in this case until you respond. 

In the event that the price of goods you have ordered changes between your order being placed and us processing that order and taking payment, you will be charged the price shown on Our Site at the time of placing your order.

Delivery charges are not included in the price of goods displayed on Our Site.  For more information on delivery charges, please refer to Returns & Refunds.  Delivery options and related charges will be presented to you as part of the order process.

We accept payment by Visa, MasterCard, Maestro and JCB. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion. 

Pricing Policy: Our prices are low because we buy in bulk. However, we operate in a very competitive market, particularly regarding internet-based sales, where prices change regularly. Therefore, although we aim to offer good value and a wide range of products, the prices contained on Our Site are subject to change without prior notice.  Many price increases are only as a direct result of increased prices from our manufacturers. It’s not all bad news; to keep up with the constant changes in this market we have reduced prices as often as we have increased them.    

Orders – How Contracts Are Formed

Any contract for purchases made either through Our Site or directly, will be with Sky Plastics Limited.

Our Site will guide you through the ordering process. Please ensure that you have checked your order carefully before submitting it. If, during the order process, you provide us with incorrect or incomplete information, please contact us as soon as possible.  If we are unable to process your order due to incorrect or incomplete information, we will contact you to ask to correct it.

No part of Our Site constitutes a contractual offer capable of acceptance.  Your order constitutes a contractual offer that we may, at our sole discretion, accept. Our acceptance is indicated by us sending you an order confirmation by email.  Only once we have sent you an order confirmation will there be a legally binding contract between us and you.  In the unlikely event that we do not accept or cannot fulfil your order for any reason, we will explain why in writing. 

Accounts

Certain parts of Our Site (including the ability to purchase goods from us) may require an account in order to access them.    When creating an account, the information you provide must be accurate and complete.  If any of your information changes later, it is your responsibility to ensure that your account is kept up to date.  We recommend that you choose a strong password for your account.  It is your responsibility to keep your password safe.  If you believe your Account is being used without your permission, please contact us immediately at [email protected].  We will not be liable for any unauthorised use of your Account.

Any personal information provided in your account will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in in our Privacy Policy which can be viewed here.

If you wish to close your account, you may do so at any time.  Closing your account will result in the removal of your information.  Closing your account will also remove access to any areas of Our Site requiring an account for access.

Intellectual Property Rights

All content included on Our Site and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us.  You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use content from Our Site unless given express written permission to do so by us.

Links to Other Sites

Links to other sites may be included on Our Site.  These sites are not under our control.  We neither assume nor accept responsibility or liability for the content of third-party sites.  The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. We will not be liable to you for any loss of content or material uploaded or transmitted through Our Site.

Our Liability

We shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to, inability to access, or any use of the content of Our Site or the content of any website(s) linked to this website, including without limitation any damages to, or viruses that may infect, your computer equipment or other property, even if we are expressly advised of the possibility of such damages. We reserve the right to delete, modify or supplement the content of this website, including the content of these Terms and Conditions, at any time.

To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any content included on Our Site.

To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site, or any website(s) linked to Our Site, or any content included on Our Site.

If you are a business user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings or business interruption.

We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware.  However, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any content from it) or any other site referred to on Our Site.

We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

Nothing in these Terms of Use excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.  For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

Privacy and Cookies

Use of Our Site is also governed by our Privacy Policy, available from here.  This policy is incorporated into these Terms and Conditions by this reference

General Terms

These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with the law of England & Wales and are subject to the non–exclusive jurisdiction of the English courts.

We may alter these Terms and Conditions at any time.  Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented.  You are therefore advised to check this page from time to time. Amendments to these terms and conditions by you are not permitted.